Bhubaneswar: The “Mo Bus” service has achieved a consistent ridership of 60,000 passengers in a day by connecting 22 major routes in Bhubaneswar, Khurda and Cuttack regions.
In order to ensure a complete transformation of the urban public transport scenario in the capital city of Bhubaneswar and its hinterland through use of smart technology, service benchmarking and customer satisfaction, Capital Region Urban Transport (CRUT) rolled out its new buses under the brand name of “Mo Bus”. The service was launched on November 6, 2018 by Chief Minister Naveen Patnaik to provide reliable and safe transportation connecting neighbourhoods.
The focus is not only to focus on customer service, employee development and technology but also to provide the best public transportation possible and continue to improve the quality of life.
However, while this ridership data makes the public transport company happy, at this juncture the company has appealed to the travelling passengers on the following issues in order to provide better service to all the commuters.
General Manager (Personnel and Administration) Dipti Mahapatro in a press communiqué urged all users of the service to cooperate with senior citizens, ladies, differently-abled people to help them sit in their allotted seats so that all types of passengers could enjoy their rides.
She has also requested passengers to use rear door for entry and front door for exit in-order to make easy boarding, alighting and ticketing.
In order to maintain traffic flow and not causing problems for others passengers were also requested to board and alight at the designated stops only. The bus queue shelters and rectangular boxes with “BUS’’ written in them are only designated places for the “Mo Bus’’ to stop and take passengers.
The company has also requested the passengers to take care of their own belongings and note that they shall keep their luggage at their own risk and try to tender the exact change towards the ticket fare.
As ticketless travel is a punishable offence as per provisions of Section 178 of The Motor Vehicle Act 1988, all passengers were also requested to get their tickets from the “Mo Bus’’ guides and travel safely and happily.