1929 call centre

Outgoing calls at BMC’s ‘1929’ 24×7 Call Centre crosses 1 lakh-mark

June 14, 2021June 18, 2021Odisha News TuneLeave a Comment

Bhubaneswar, June 14: The outgoing calls at the 1929 24×7 COVID Call Centre for the State capital city have crossed the 1 lakh mark. By the day ending yesterday, the call centre, set up by the Bhubaneswar Municipal Corporation (BMC) at the Bhubaneswar Operations Centre (BOC) of the Bhubaneswar Smart City Limited (BSCL) office, had […]

1929 Call Centre makes 1,839 calls to 645 Red Flag COVID-19 patients

June 10, 2021Odisha News TuneLeave a Comment

Bhubaneswar, June 10: The idea of giving special attention and care to home isolation patients by categorizing them into Red Flag and Green Flag cases has provided a great relief to the healthcare delivery system of the COVID-19 affected in the city. From the 1,839 cumulative calls made to 645 Red Flag patients identified from […]

1929 24×7 Call Centre: Incoming & outgoing calls cross 50K-mark

May 21, 2021Odisha News TuneLeave a Comment

Bhubaneswar, May 21: Proving its key role in helping better COVID management within the Bhubaneswar Municipal Corporation (BMC) limits, the 1929 24×7 Call Centre has crossed an important milestone as both the outbound and inbound calls surpassed the 50000-mark by May 20. While the call centre handled 51,351 incoming calls from the COVID affected and […]

New BMC Commissioner visits 24×7 Call Centre of 1929, orders immediate upgradation

May 12, 2021Odisha News TuneLeave a Comment

Bhubaneswar, May 12: Newly-appointed Bhubaneswar Municipal Corporation Commissioner Sanjay Kumar Singh visited the 24×7 Call Centre of 1929 on Friday evening and reviewed its functioning. Singh, who also happens to be the Bhubaneswar Smart City Limited (BSCL) Chief Executive Officer (CEO) wanted to know about the numbers of work stations engaged for incoming calls, outgoing […]

COVID-19 Surge: BMC to augment call handling capacity of 1929 Call Centre soon

April 27, 2021Odisha News TuneLeave a Comment

Bhubaneswar, April 27: The Bhubaneswar Municipal Corporation (BMC) has chalked out a strategy to improve the capacity of its 1929 Call Centre, which has been operating round-the-clock at the Bhubaneswar Operations Centre (BOC) of Bhubaneswar Smart City Limited (BSCL) office, said an official release. According to a BMC release, the objective behind the plan is […]

COVID observer visits “1929 Call Centre” facility at Smart City

September 8, 2020Odisha News TuneLeave a Comment

Bhubaneswar, September 8: COVID-19 Observer for Bhubaneswar Municipal Corporation (BMC) and Principal Secretary Water Resources Anu Garg on Tuesday visited the “1929 Bhubaneswar city Call Center’’ at the Bhubaneswar Operations Centre (BOC) of the Bhubaneswar Smart City Limited (BSCL). She urged the call centre executives to patiently deal with the COVID positive cases and their […]