Outgoing calls at BMC’s ‘1929’ 24×7 Call Centre crosses 1 lakh-mark

Bhubaneswar, June 14: The outgoing calls at the 1929 24×7 COVID Call Centre for the State capital city have crossed the 1 lakh mark. By the day ending yesterday, the call centre, set up by the Bhubaneswar Municipal Corporation (BMC) at the Bhubaneswar Operations Centre (BOC) of the Bhubaneswar Smart City Limited (BSCL) office, had […]

Continue Reading

1929 Call Centre makes 1,839 calls to 645 Red Flag COVID-19 patients

Bhubaneswar, June 10: The idea of giving special attention and care to home isolation patients by categorizing them into Red Flag and Green Flag cases has provided a great relief to the healthcare delivery system of the COVID-19 affected in the city. From the 1,839 cumulative calls made to 645 Red Flag patients identified from […]

Continue Reading

1929 24×7 Call Centre: Incoming & outgoing calls cross 50K-mark

Bhubaneswar, May 21: Proving its key role in helping better COVID management within the Bhubaneswar Municipal Corporation (BMC) limits, the 1929 24×7 Call Centre has crossed an important milestone as both the outbound and inbound calls surpassed the 50000-mark by May 20. While the call centre handled 51,351 incoming calls from the COVID affected and […]

Continue Reading

New BMC Commissioner visits 24×7 Call Centre of 1929, orders immediate upgradation

Bhubaneswar, May 12: Newly-appointed Bhubaneswar Municipal Corporation Commissioner Sanjay Kumar Singh visited the 24×7 Call Centre of 1929 on Friday evening and reviewed its functioning. Singh, who also happens to be the Bhubaneswar Smart City Limited (BSCL) Chief Executive Officer (CEO) wanted to know about the numbers of work stations engaged for incoming calls, outgoing […]

Continue Reading

“1929 Bhubaneswar Helpline’ goes 24×7 again

Bhubaneswar, September 8: The one-stop solution for the citizens of the Temple City, “1929 Bhubaneswar Helpline,” has gone 24X7 once again from Monday with 30 call centre executives managing the centre at the Bhubaneswar Operations Centre of the Bhubaneswar Smart City Limited (BSCL). This dedicated 24×7  helpline is a collaborative effort of Bhubaneswar Municipal Corporation […]

Continue Reading